Which payment types do you accept?
We accept all major credit/debit cards as well as Apple Pay, Shop Pay, and Google Pay.
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Billing
Let’s talk payment options, discount codes, and gift cards.
How do I update my billing information?
You can update your billing information by navigating to your Account page and accessing the “My Account” tab. If your most recent order was not processed due to a failed payment, please check your email for instructions to update your payment method
How do I enter my promo code?
You can enter your code in the ‘Discount Code’ field during checkout.
Do you accept FSA/HSA to pay for TallyAge™ or Tally Health supplements?
Yes, Tally Health partners with TrueMed to accept FSA and HSA payments for your products. For one-time purchases, you’ll see the option to use your FSA/HSA card directly at checkout. If you’d like to use FSA/HSA funds for a subscription, you can subm
What is your return/refund policy?
Subscription (or Membership) Terms & Cancellation Policy. Supplements. Test Kits. Single Purchases
Can I purchase a gift card or give someone a Tally Health membership?
Absolutely! We are excited that you would like to share the gift of Tally Health! Our team at [email protected] can assist with gift cards or gifting a membership.
I have a question about my most recent bill or new price
No worries! Our Customer Support team will be happy to assist you with this. Please reach out to [email protected].
How to update payment method in Shop app
Need to update your Tally Health payment method in the Shop app? Follow these quick steps:. Want to stop using the Shop app for payments? Email us at [email protected] — we’ll help you switch.