Help Center
All articles

Billing

7 articles

Let’s talk payment options, discount codes, and gift cards.

Articles

Which payment types do you accept?

We accept all major credit/debit cards as well as Apple Pay, Shop Pay, and Google Pay

Do you accept FSA/HSA to pay for TallyAge™ or Vitality?

Currently we do not accept FSA/HSA as a form of payment.

Can I submit the TallyAge™ test to insurance for reimbursement?

Please contact your insurance provider to determine whether or not the test can be reimbursed.

How do I enter my discount code?

You can enter your code during checkout in the ‘Promo Code’ field.

Can I purchase a gift card?

We do not offer gift cards at this time.

How do I update my billing information?

You can update your billing information by navigating to your Account page and clicking 'Manage subscription'. Click on your subscription to view the details of your membership, and then select 'edit' next to your payment method. You will then receiv

What is your return policy?

Return Policy:All membership sales are final, no returns or exchanges will be accepted. We accept product returns (e.g. Vitality; TallyAge™  kit) within 30 days of delivery date when quality concerns are evident. If your item arrives damaged or defec