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Account Management

For questions related to pausing, canceling, and making changes to your plan.

How do I pause my supplement subscription?

Our goal is to offer you as much flexibility in managing your account as possible. We offer a few options:. If you want to skip your next order due to travel, excess of supplements, or another temporary reason, you can do so through your Tally Health

How do I cancel my plan?

We’re sorry to see you go! You can cancel your membership at any time. You can log into your Tally account any time to cancel your membership or subscription.

Where is my order?

You can find all the most up-to-date information about your shipment by accessing the tracking information provided in your shipping confirmation email. Just a heads-up, it can sometimes take a day or two for the first updates to appear. If you belie

How do I change the date of my next delivery?

You can skip your supplement shipment for one month in the "Manage My Plan" section of your Tally account or email us at [email protected] for assistance updating your next order to a specific date.

I need to change my delivery address. How can I do this?

Login to your here. From the Account page, select “My Account”. Scroll down to locate your shipping address. Click “Edit,” enter your changes, and then click “Save.”. If you experience any issues, please reach out to Tally’s Customer Success team for