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Account Management

For questions related to pausing, canceling, and making changes to your plan.

How do I pause my supplement subscription?

Our goal is to offer you as much flexibility in managing your account as possible.  We have a few options here:. If you want to skip your next order due to travel, excess of supplements, or some other temporary reason, you can do so through your Tall

How do I pause my Tally Health membership?

Our goal is to offer you as much flexibility in managing your account as possible.  We have a few options here:. If you want to skip your next order due to travel, excess of supplements, or some other temporary reason, you can do so through your Tall

How do I cancel my plan?

We’re sorry to see you go! You can cancel your membership at any time. Please email [email protected] for help with canceling your membership.

Where is my order?

You can find all the most up-to-date information about your shipment by accessing the tracking information provided in your shipping confirmation email. Just a heads-up, it can sometimes take a day or two for the first updates to appear. If you belie

How do I change the date of my next delivery?

You can automatically skip your supplement shipment for one month in the Account Management section of your account or email us at [email protected] for assistance.

I need to change my delivery address. How can I do this?

Login to your Tally Health Account. From the Account page, select “Manage Subscription”. Click on your active subscription. On the right side, you’ll see a "Shipping" section and an "Edit” button in red. Click “Edit,” make your changes, and then clic

How do I update my plan to add or remove supplements?

You can update your plan through your Tally Health account directly.  Log into your Tally Health account, navigate to the "Account Management" tab, and you can easily add or remove supplements from your existing plan. Just be sure to click on your ac