Please reach out to Tally’s Member Success team for assistance: hello@tallyhealth.com

I need to change my delivery address. How can I do this?

We deliver to any address within the Domestic United States. At this time, we are unable to ship outside of the United States. We’ll be sure to keep our community posted when international shipping becomes available.

Do you ship Internationally?

If you know you won't be home to receive your package, we recommend delaying your shipment within your Tally Account to avoid any issues.

What if I'm not home to receive my delivery?

Please reach out to Tally’s Member Success team for assistance: hello@tallyhealth.com.

My tracking number says my test kit was delivered, but I did not receive it. What should I do?

Expedited shipping is not available at this time.

Can I expedite my shipping?

Please reach out if we may be of assistance: hello@tallyhealth.com

Tally Health

When you want to know more about tracking, delivery, and logistics.

Shipping

What is biological age?

Where can I learn more about biological age?

What is DNA Methylation?

Does Tally Health have any scientific papers I can review?

How do customized action plans work?

Science

What does a Membership include?

Is there an age requirement to become a member?

How do I delay my next delivery?

How do I cancel my subscription?

How are memberships billed?

Membership

Which payment types do you accept?

Do you accept FSA/HSA to pay for TallyAge™ or Vitality?

Can I submit the TallyAge™ test to insurance for reimbursement?

How do I enter my discount code?

Can I purchase a gift card?

How do I update my billing information?

What is your return policy?

Billing

How does the TallyAge™ test work?

Can I buy a TallyAge™ test without a membership?

Should I take the TallyAge™ test while pregnant?

How often should I measure my biological age?

Do I need to pay for shipping to send my sample back to Tally?

How do I collect my DNA sample?

Do I need to register my sample collection kit?

How long will it take to get my biological age test results?

What is your reportable TallyAge™ range?

TallyAge™ Test

You received your first TallyAge, how should you interpret your result?

How do customized Action Plans work?

My TallyAge™ is younger than my chronological age. Is that good?

How long does it take to change my epigenetic age?

How does TallyAge™ differ from other tests?

How was the TallyAge™ test built?

What does it mean if your TallyAge™ is the same as your chronological age?

On a group-level, which interventions in the Lifestyle Survey are higher-impact when it comes to TallyAge?

Contextualizing Your Results

What is Vitality?

When should I take Vitality?

How long will it take for me to see results from taking Vitality?

Is Vitality vegetarian or vegan?

Is Vitality an Adaptogen?

Is Vitality tested on animals?

Are Vitality supplements safe?

Can I purchase Vitality supplements in a store?

Do you sell NMN?

Vitality Supplements

How do I know when an item is back in stock?

Does Tally Health have a Member Community?

Privacy and Data Sharing

Other

Account